This site provides information on how to
receive calls from inmates at the Nevada Department of Corrections (NDOC).
The NDOC has contracted with Securus
Technologies to provide calling and account billing services to inmates.
Recipients of these calls may include friends, relatives, and attorneys.
Friends or family can fund calling accounts
using a direct-dial "voice response" (IVR) number, a web-based
portal, or by contacting Customer Support agents. Called parties can make
payments directly to an inmate's calling account or take advantage of a Prepaid
Collect calling plan to accommodate calls to cell phones or accounts with
credit issues.
**For details on previous inmate telephone services
through CenturyLink – click here **
Available Services
Prepaid Collect Account
Outside parties create and fund a prepaid
AdvanceConnect account through Securus Technologies.
Securus
Technologies
Call: 1-800-844-6591 to set up an account through Securus’ automated phone
system or speak to a Securus Customer Care representative; or
Visit:
www.SecurusTech.net
Traditional Collect
Account
Calls are billed to you on your local
telephone bill if permitted by your local phone company. This account may be
subject to a 90-day rolling spending limit and monthly fee as determined by
your local telephone service provider.
Inmate Debit Account
Inmates may use money from their NDOC Trust
accounts to purchase debit calling time through the Inmate Services Commissary
Section located at their facility.
Direct Bill Account
(attorneys and bail bondsmen only)
Accounts are set up through Securus
Technologies; calls are
billed directly to attorneys and bail bondsmen only.
Securus
Technologies
Call: 1-800-844-6591 to set up an account through Securus’ automated phone
system or speak to a Securus Customer Care representative; or
Visit:
www.SecurusTech.net
Video Visitation (Juvenile Offenders Only)
http://doc.nv.gov/Inmates/Visiting/Home/
Restrictions
The following restrictions may be applied
by the NDOC to inmate phones:
- Limits on length of calls or calling availability hours.
- Limits on number of inmate calls or total monthly call minutes.
- Call monitoring, recording, and inmate voice validation (in order to place calls).
- Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers.
- Temporary or permanent denial of phone usage rights based on disciplinary problems, gang affiliations, or requests by a called party.
Restrictions vary at each facility; it is
recommended that the facility where the inmate is housed be contacted to verify
restrictions.
NDOC inmate telephone rates and commissions
Commissions received from the inmate telephone services are
not used to fund the Inmate Welfare Account (IWA) and not to reduce NDOC’s operational
costs (e.g., custody staff payroll, inmate-driven expenses, utilities,
etc.). The IWA is used to provide services for all inmates including but not
limited to satellite TV services, recreational program equipment and supplies, and
law library services. The IWA also funds several services for indigent inmates
including medical costs and release assistance.
Caller ID Information