Offender Phone Information

This site provides information on how to receive calls from offenders at the Nevada Department of Corrections (NDOC).

The NDOC has contracted with Securus Technologies to provide calling and account billing services to offenders. Recipients of these calls may include friends, relatives, and attorneys.

Friends or family can fund calling accounts using a direct-dial "voice response" (IVR) number, a web-based portal, or by contacting Customer Support agents. Called parties can make payments directly to an offender's calling account or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.

**For details on previous telephone services through CenturyLink – click here **

Available Services

Prepaid Collect Account

Outside parties create and fund a prepaid AdvanceConnect account through Securus Technologies.

Securus Technologies

Call: 1-800-844-6591 to set up an account through Securus’ automated phone system or speak to a Securus Customer Care representative; or Visit: www.SecurusTech.net

Traditional Collect Account

Calls are billed to you on your local telephone bill if permitted by your local phone company. This account may be subject to a 90-day rolling spending limit and monthly fee as determined by your local telephone service provider.

Offender Debit Account

Offenders may use money from their NDOC Trust accounts to purchase debit calling time through the Offender Services Commissary Section located at their facility.

Direct Bill Account (attorneys and bail bondsmen only)

Accounts are set up through Securus Technologies; calls are billed directly to attorneys and bail bondsmen only.

Securus Technologies

Call: 1-800-844-6591 to set up an account through Securus’ automated phone system or speak to a Securus Customer Care representative; or Visit: www.SecurusTech.net

Video Visitation (Juvenile Offenders Only)

Visiting Information

Restrictions

The following restrictions may be applied by the NDOC to offender phones:

  • Limits on length of calls or calling availability hours.
  • Limits on number of offender calls or total monthly call minutes.
  • Call monitoring, recording, and offender voice validation (in order to place calls).
  • Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers.
  • Temporary or permanent denial of phone usage rights based on disciplinary problems, gang affiliations, or requests by a called party.
  • Restrictions vary at each facility; it is recommended that the facility where the offender is housed be contacted to verify restrictions.

 

NDOC offender telephone rates and commissions

Commissions received from the offender telephone services are not used to fund the Inmate Welfare Account (IWA) and not to reduce NDOC’s operational costs (e.g., custody staff payroll, offender-driven expenses, utilities, etc.). The IWA is used to provide services for all offenders including but not limited to satellite TV services, recreational program equipment and supplies, and law library services. The IWA also funds several services for indigent offenders including medical costs and release assistance.

Facility Name Caller ID Phone # Caller ID Name
Ely Conservation Camp (ECC) (775) 405-5871 NVDOC ECC
Jean Conservation Camp (JCC) (702) 874-3638 NVDOC JCC
Casa Grande Transitional Housing Center (CGTH) (725) 500-0502 NVDOC CGTH
Northern Nevada Transitional Housing (NNTH) (775) 470-6738 NVDOC NNTH
Warm Springs Correctional Center (WSCC) (775) 515-8305 NVDOC WSCC
Northern Nevada Correctional Center (NNCC) (775) 515-8303 NVDOC NNCC
Stewart Conservation Camp (SCC) (775) 515-8304 NVDOC SCC
Florence McClure Women's CC (FMWCC) (775) 277-2111 NVDOC FMWCC
Humboldt Conservation Camp (HCC) (775) 375-2111 NVDOC HCC
High Desert State Prison (HDSP) (702) 899-2400 NVDOC HDSP
Southern Desert Correctional Center (SDCC) (702) 899-2500 NVDOC SDCC
Three Lakes Valley Conservation Camp (TLVCC) (702) 899-2700 NVDOC TLVCC
Tonopah Conservation Camp (TCC) (775) 277-2111 NVDOC TCC
Lovelock Correctional Center (LCC) (775) 442-6111 NVDOC LCC
Ely State Prison (ESP) (775) 405-5872 NVDOC ESP
Carlin Conservation Camp (CCC) (775) 754-0406 FRONTIER
Pioche Conservation Camp (PCC) (775) 962-5052 LINCOLN TELE
Wells Conservation Camp (WCC) (775) 478-9979 Beehive