Frequently Asked Questions

Victim Frequently Asked Questions

Who is a victim?

The definition of "victim" as set forth by NRS 209.4837 1981, 616 is "A natural person, governmental agency, unincorporated association or business organization which is physically injured or otherwise suffers any damages as a direct result of a criminal act for which the offender is incarcerated".  Family members including a spouse, parent, legal guardian, grandparent, child, grandchild, sibling or spouse's parent may also qualify as a vicitim if the victim is unable to exercise their rights.

How do I get notified?

Registration with NV S.A.V.E. is required to receive notification. Register for free by visiting SAVE.NV.GOVand click “create account” OR call 1(866)393-5445 for 24/7 assistance. NDOC is not responsible for registration with NV S.A.V.E. 

How are notifications provided?

Notifications are provided through Nevada’s Automated Notification System, NV S.A.V.E. by automated phone call, email or test message including Text-To-Speech (TTS) options. For free registration, visit SAVE.NV.GOVand click “create account” OR call 1(866)393-5445 for 24/7 assistance. NDOC is not responsible for registration with NV S.A.V.E. 

Am I automatically registered for notifications when the offender arrives at the Department of Corrections?

No.  You must take action to register for a free account with NV S.A.V.E. to receive automated notification messages by visiting SAVE.NV.GOVand clicking “create account” OR call 1(866)393-5445 for 24/7 assistance. NDOC is not responsible for registration with NV S.A.V.E.

What information about the offender can be provided?

Offender information which can be provided includes sentence dates, releases to the community including discharge, parole release and transfer to residential confinement. Additionally, information includes escape, re-capture and transfer to a different facility location.

The NDOC Victim Services Unit cannot provide information about the offender's criminal history, internal disciplinary history, programming, location of parole supervision, medical or financial information.

A parole or discharge release from NDOC custody releases the offender from all supervision by the NDOC and no information can be provided by NDOC in these instances.

Will I be notified of parole hearings?

Please address all questions regarding parole hearing notification, scheduling, processes and hearing results to the Nevada Board of Parole Commissioners by email at info@parole.nv.govor by calling (775) 687-5049 or (702) 486-4376. 

Can I collect restitution through the Department of Corrections?

No. All victim restitution is processed through the Victim Restitution Unit of the Division of Parole and Probation.