Complaint Guide

This guide is for citizens wishing to file a complaint regarding the conduct of a Department of Corrections employee, offender, volunteer, contractor or other person.

DOC 1990 Complaint Form 

Filing Complaints

The Nevada Department of Corrections has a vital and ongoing responsibility to serve the citizens of the State of Nevada through the effective, efficient, ethical, moral and lawful conduct of its employees. It is essential that public confidence in the Department’s ability to investigate and properly adjudicate complaints against its members be maintained.  Any citizen, offender, employee, contractor, volunteer or other person that believes an employee is involved in criminal activity or other misconduct should submit a complaint.  Complaints are accepted from any source, or any medium, at any Department institution or facility by any employee. However, the preferred method of submitting a complaint is through the Complaint Form (DOC #1990).  The form can be submitted by email to IG@DOC.NV.GOV, fax 725-216-6947, US Mail 3955 W. Russell Road, Las Vegas, NV 89118 or P.O. Box 7011, Carson City, NV 89702.  Upon receiving a completed DOC-1990 the Office of the Inspector General will review it for possible case assignment.  Based upon the review, the complaint may be sent to the employee’s direct supervisor to address, without further investigation.  The rights of the employee as well as the complainant must be preserved, and any investigation or hearing arising from a complaint must be conducted in a fair manner consistent with the U.S. Constitution, the Nevada Constitution, Nevada Revised Statutes (NRS) court rulings and other applicable law. The objective of any investigation is to find and report all material information for consideration.  Material information is as follows:

 

  • Material Information - Information that is important, relevant, and could significantly impact the outcome of a criminal trial, decision or other finding.  Material information Includes:
  • Inculpatory Information – Information that tends to suggest someone is guilty of misconduct.
  • Exculpatory Information -   Information that tends to prove someone is innocent or suggests they are not liable for the alleged misconduct.
  • Mitigating Information – Information that may lessen the severity of the misconduct.
  • Aggravating information – Information that may increase the severity of the misconduct.

 

Criminal Investigations

If the matter involves serious criminal misconduct, the Inspector General’s Office will assign a case number and an investigator.  After completion of the criminal investigation, it may be submitted to the Nevada Attorney General’s Office for prosecution consideration.  The Nevada Attorney General’s Office makes the final determination on prosecution.  Criminal Investigations can result in penalties such as jail time, fines, probation, community service or other court ordered penalties. 

Administrative Investigations

If the complaint involves serious misconduct that is not criminal, the Inspector General’s Office will assign an administrative case number and an investigator.  Upon completion of the administrative investigation, it may be submitted to the employee’s Division Head for adjudication and appropriate action. All notes, records, recordings, findings or other information obtained from an administrative investigation into a State Employee are confidential under NAC 284.718 (8) and shall not be disseminated to anyone unless authorized under NAC 284.726 (8) (a)(b)(c)(d), or by court order.  Upon request, the disposition of an administrative investigation into a State Employee may be provided.  The possible dispositions of an administrative investigation are as follows: 

  • Sustained – Enough evidence was gathered to deem that the misconduct occurred.
  • Not Sustained – Evidence did not meet the threshold of preponderance of the evidence.
    • Preponderance of the Evidence means evidence that enables a trier of fact to determine that the existence of the contested fact is more probable than the nonexistence of the contested fact (NRS 233B.0375).  
  • Unfounded - The alleged misconduct verifiably did not occur.

Administrative investigations can result in penalties such as a written reprimand, suspension, demotion, and termination of employment.  

 

Contact Information

 

Contact Information

 

Northern Nevada
Office of the Inspector General
P.O. Box 7011
Carson City, NV 89702

 

Southern Nevada

Office of the Inspector General

3955 W. Russell Road

Las Vegas, NV 89118